To make matters even more confusing, some carriers use the term 'Visual Voicemail' to refer to a variety of different services that also cover Android smartphones and other devices, so make sure you have iPhone Visual Voicemail set up as part of your plan. It's important to be aware that not every plan includes Visual Voicemail by default, and some carriers may charge extra for it.

Apple offers a full list of carriers and what features they support for your reference, but it's safe to say you're covered if you use any of the big carriers. Nearly every cellular service provider in North America supports Apple's Visual Voicemail, even many of the smaller ones. You can even save your visual voicemail messages as notes or voice memos or share them with Apple’s built-in apps - Messages, Mail, or AirDrop. Once you’ve updated to the latest version of iOS 16, you should be all set. This process should work on most modern iPhones, right up to the iPhone 14 and iPhone 14 Pro, although you will want to make sure that iOS is updated before you begin - do this by going to Settings > General > Software update.

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